Privacy Policy

Last updated: January 2026

1. Introduction

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use DrawingManager and our website.

2. Information We Collect

Account Information

When you create an account, we collect:

  • Email address
  • Name
  • Password (encrypted)
  • Billing information (stored securely by Stripe)

Usage Data

When you use DrawingManager, we may collect:

  • Subscription status and verification timestamps
  • Software version information
  • Device identifiers for licensing purposes
  • Error logs and diagnostic information

What We Do NOT Collect

Important: We do NOT collect, access, or store your CAD files or their contents. All your Solid Edge files remain on your local computer. DrawingManager only verifies your subscription status online.

3. How We Use Your Information

We use the information we collect to:

  • Provide and maintain the DrawingManager service
  • Process your subscription payments
  • Verify your entitlement to use the software
  • Send you important updates and notifications
  • Provide customer support
  • Improve our software and services
  • Detect and prevent fraud or abuse

4. Information Sharing

We may share your information with:

We will never sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

  • Encryption of data in transit and at rest
  • Secure password hashing
  • Regular security audits
  • Access controls and authentication

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. If you delete your account, we will delete or anonymize your personal information within 30 days, except as required by law.

7. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Export your data
  • Opt-out of marketing communications
  • Withdraw consent (where applicable)

To exercise these rights, contact us at privacy@drawingmanager.com

8. Cookies and Tracking

Our website uses essential cookies for authentication and session management. We do not use third-party tracking or advertising cookies.

9. Children's Privacy

DrawingManager is not intended for use by children under 18. We do not knowingly collect information from children under 18.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by email or through the software.

12. Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@drawingmanager.com